Increased error rate of email/SMS workflows, review link tracking, and survey responses

Incident Report for AskNicely

Resolved

This incident has been resolved.
Posted Mar 06, 2026 - 00:07 NZDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 05, 2026 - 23:50 NZDT

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 05, 2026 - 23:13 NZDT

Investigating

We are currently investigating this issue.
Posted Mar 05, 2026 - 22:53 NZDT
This incident affected: AskNicely Application.
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